Access & Installation
Understand DeskGo cloud access, account setup, browser requirements, and the practical steps before using a workspace.
What this service does
DeskGo is accessed as a cloud application through a supported web browser. There is no separate API, server package, or local installation step required for normal company use.
Who it is for
Administrators and users who need to start using DeskGo securely from a browser.
Recommended setup
- Open the official DeskGo website
Use the official DeskGo domain and confirm that the browser connection is secure before entering account information.
- Create or accept access
Sign up through the approved company flow or accept the invitation sent by a DeskGo administrator.
- Complete verification
Follow the verification steps presented for the account and use current contact details that the user can access.
- Check browser permissions
Allow only the device, location, camera, or notification permissions required by the enabled workflow and the user's role.
- Confirm workspace access
After sign-in, verify the company, role, services, and locations shown before performing operational work.
Main workflows
Browser access
Use a current browser, stable connection, and a secure device for the DeskGo workspace.
Device permissions
Review location, camera, and notification permissions only when the selected workflow requires them.
Account handoff
Ask the company administrator to review role and service access when a user changes responsibilities or device.
Important controls
Official DeskGo website and secure connection
Review this control during setup and whenever the company changes its workflow or team responsibilities.
User invitation or approved account flow
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Minimum permissions for the selected workflow
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Company and role verification after sign-in
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Frequently asked questions
Do I need to install a server or API package?
No. Normal DeskGo company use is cloud-based. Use the product interface and configured company workflows.
What if a device does not support a required permission?
Use a supported device or browser for that workflow, and ask the company administrator to confirm whether an alternative process is available.